Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Change of Details

Please let us know if your phone number or address or any other contact information changes so that we can keep our records up to date.

Telephone Advice
If you would like to be phoned about a particular problem please let the receptionist know and she will take a number that we can call you back on. As we get time during the day we will call you back as soon as we can, although this usually happens after morning surgery. First thing in the morning, especially on a Monday can be particularly busy and telephone requests can often wait until after 10.00.

Repeat Prescriptions

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We cannot accept repeat prescriptions over the telephone unless you are housebound. Prescription requests have to be in writing.

It is helpful when ordering repeat prescriptions to provide an explanation at the time of request if there are any changes i.e. ordering early due to a holiday.

It takes us two working days to process your prescription from the day of your dropping your request in. We then send your prescriptions to the pharmacy of your choice, who may take at least another one working day to order your medication.

Please make sure that you have ticked ALL the items that you want on your repeat prescription.

Prescription Time Tables :

Into Surgery Monday collect Thursday from Pharmacy

Into Surgery Tuesday collect Friday from Pharmacy

Into Surgery Wednesday collect Monday from Pharmacy

Into Surgery Thursday collect Tuesday from Pharmacy

Into surgery Friday collect Wednesday from Pharmacy

Into Surgery Saturday/Sunday collect Thursday from Pharmacy

 

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website