Opening Hours

Appointments

All consultations are by appointment which can be made in person or by telephone between 8.00am and 6.00pm. Where possible the appointment will be with your own doctor. Patients who need to be seen urgently will always be seen at the end of evening surgery. Some problems can be resolved over the telephone. To book an appointment telephone the surgery on 0844 477 3045 - during the day (Monday - Friday 8.00am - 6.30pm) 

Surgery Times

Triage Clinic

The surgery runs a daily Triage Clinic. This is a nurse-led service run by an experienced, qualified nurse, who has undertaken further training to equip her with specialist knowledge in minor illness. Patients are increasingly consulting nurses about their acute short-term illnesses, whether they have a cough, sore throat, earache, rash, to name but a few. When booking an appointment you will find that the receptionist will enquire whether your illness/condition would be suitable for the Triage Clinic or if the nurse could offer you advice over the telephone. This is necessary in order to make the most efficient use of the appointments that are available, which will ensure that you are offered the soonest or most appropriate appointment. 

 In the Triage Clinic you will be assessed by a nurse, given appropriate advice and if the nurse feels a prescription is required, one will be issued. A doctor is available if the nurse requires a further opinion or advice. We see this service as enhancing our commitment to provide a high level of care and service to our patients.

Emergencies

These will be dealt with as soon as possible at all times.

Telephone Consultations

To arrange a telephone consultation with a doctor or nurse call the surgery on 0844 477 3045 and leave your telephone number and the doctor will call you back. Telephone ring-back times are likely to take place outside surgery times.

Home Visits

Home visits are at the discretion of your doctor. Please do not ask your doctor to call unless the patient is genuinely too ill to come to the surgery. A rash or temperature does not prevent patients coming to the surgery and will not endanger others. Simply tell the receptionist on arrival. Where the condition of the patient does require a home visit, please try to let us know before 10.00am each day.