Extended hours telephone consults
Since the 1st of April 2018 we have been offering 2 telephone consultation appointments every evening except Wednesday from 6:30pm to 7:00pm. These are prebookable appointments aimed at patients who struggle to talk to a GP during our core hours of 08:00am to 6:30pm. If you would like to book one of these appointments please ask at reception.
Did you know that every GP practice in England is now required to have a Patient Participation Group (PPG)?
The Saxonbury house patient group was formed at the beginning of 2018 and have met 4 times. PPGs are groups of active volunteer patients working in partnership with practice staff and GPs. This unique partnership between patients and their practices is essential to achieving high quality and responsive care. We are currently working on a survey to gather and analyse patient views, a review of the current website and this monthly newsletter. If anyone is interested in joining the group please pass your name to reception.
Electronic Referral Service for E-RS) 1st outpatient appointments only
There is a new way for us to send referrals which allows patients to book their own appointments via a dedicated telephone number. We will be rolling this out over the next few weeks and information will be given when an electronic referral is made. It becomes the patients responsibility for booking the appointment, but you will be given choice of available dates and times allowing you to fit the appointment in with your commitments. You will know when your appointment is as soon as you book it rather than waiting to hear from the hospital.